Direction
Extended warranty
An additional protection period for devices under the specific program or partner terms.
Products and terms
Service products with clear terms
This section describes service product logic: extended warranty, damage protection, exchange, repair, subscriptions, and post-purchase support. Final legal wording will be approved separately.
Direction
Damage protection
A support scenario for accidental damage, repair, or replacement according to contract terms.
Direction
Exchange and repair
The customer should quickly understand when repair, exchange, or service support consultation is available.
Details
Clear terms
Terms should be grouped by partner, product, and contract so the customer does not search manually.