Technology

Technology for service request handling

The site and CMS should become the base for requests, statuses, contracts, email, Telegram, CRM, Binotel, and future integrations without BAS in the first version.

Support

Direction

CMS

Content, drafts, localization, and public pages are managed through Payload CMS.

Step

Requests

ContactRequests will become the base for request forms and further communication channels.

Details

Integrations

Email, Telegram, CRM, and Binotel are planned after core functionality testing.