Transport
Service solutions for transport and mobility
Business effect+15-25% additional revenue
SlonProtectionService
Having a problem with your device?
Device exchange, extended warranty, repair, and accidental damage protection. Service solutions for customers and partners.
24/7request intake
+15%to customer retention
Industries
Industries we support
The service model adapts to different business scenarios.
Home systems
Protection and safety control for home devices
Business effect+10-20% to margin
Health and pharma
Services for medical goods and personal devices
Business effect+15% to average order
Finance
Service products inside financial or partner offers
Business effect+20% to retention
Business services
Clear terms, contracts, and post-sale customer support
Business effectLess manual support
Retail and e-commerce
Exchange, warranty, and repair for online and offline device sales
Business effect+25% to LTV
B2C
For customers
If a device is damaged or you need guidance on a service program, start with a support request.
Device broken?B2B
For partners
Service programs for retail, partner sales, and customer support with clear terms.
Become a partnerHow it works
A simple service flow
- Choose the program available for your device or partner.
- Submit a request by phone, email, or form.
- Repair, replacement, or consultation follows the contract terms.
Services
Services
Exchange, extended warranty, repair, damage protection, and post-purchase support. Service products should be clear for customers and convenient for partners.
Smartphone
Smartphone repair under service program terms.
Device exchange
Device replacement under agreed terms.
Repair and warranty
Repair and extended warranty for devices.
Contracts
Contracts
Contracts and terms should be grouped by partner, product, and service program so customers quickly find the needed document.
Epicentr: Service program terms
Contract terms for the partner service program. A file or final link will be added after document verification.
Bakun: Service program terms
Contract terms for the partner service program. Names and documents require final verification.
FAQ
FAQ
Short answers to initial customer and partner questions.
What should I do if there is a problem with my device?
Contact SlonProtectionService support by phone, email, or form. We will help verify your service program terms.
Which services are available?
Available directions include device exchange, extended warranty, repair, and accidental damage protection.
Where can I find contract terms?
Terms will be grouped by partners in the Contracts section.
Contacts